Frequently Asked Questions

How can I get in touch?

You can get in touch via the Contact Us page, through our Facebook page, WhatsApp button or simply by calling us on 01207 437121

Do your caravans come with a warranty?

All of our caravans come with a 12-month, insurance backed, nationwide warranty as standard (Unless otherwise stated).

Can I extend my warranty?

Yes, certainly. If you would like to upgrade your warranty to a 24- or 36-month policy these can be purchased directly from us at the point of sale. Please contact us for further information and up to date pricing.

Are the caravans serviced prior to sale?

All of our caravans have a full service carried out prior to sale by our on-site National Caravan Council's Approved Workshop. This includes a full mechanical service, an electrical and gas safety check and a comprehensive damp inspection for complete piece of mind.

Do you offer part exchange?

Yes, we can offer part exchange on all of our caravans at competitive prices. Usually, we can beat the larger dealers due to working on much smaller margins and having lower overheads.

Do you offer finance?

We have teamed up with Auto Finance Online who are one of the UK industry leaders in leisure vehicle finance. A broker who has access to a large panel of lenders across the market and will be able to assist and advise accordingly.

Can you deliver?

Yes, we deliver nationwide. Please contact us for a free quote for our fully insured delivery service.

Do you sell spare parts and accessories?

Yes, we stock a range of both new and pre-owned parts and accessories and can source non-stock items for most manufacturers promptly.

Can you service my caravan, camper van or motorhome?

Yes, it is worth noting that as an Approved Workshop, we are able to service any caravan or motorhome that still carries a manufacturer’s warranty. The National Caravan Council’s Approved Workshop scheme ensures that customers will receive a comprehensive and detailed service report on the condition of their caravan, campervan or motorhome with recommendations and advise on any further work we feel may be necessary.

Do you carry out water ingress/ damp repairs?

We can carry out all types of repairs to all makes and models of caravans from minor same day repairs to full strip outs and structural damp work if required.

Are you able to carry out insurance or warranty work?

Yes, we are authorised to carry out all insurance repair work. This means we can take care of any accidental damage that may require body repairs or paint work and we will deal with your insurance company directly to simplify the whole process for you.

We are also approved repairers for both MB&G and The Motoring Organisation warranty work. As well as being proud service partners for manufactures such as ALDE, AL-KO, Dometic, Thetford, Truma and Whale. 

Do you buy caravans or motorhomes?

Yes! We are always looking to buy new stock. We can provide you with a free no obligation quote on your touring caravan, camper van or motorhome. We also buy damp or damaged and end of life caravans for export or spare parts.